Track Link Clicks (Beta)

Overview

Track Link Clicks is a beta Enterprise Action that rewrites URLs within a flagged message’s body and tracks the clicks on that rewritten URL. The Action needs to be coupled with an Automation or a Rule to start re-writing and tracking links.

Example Automations you can build with this Action:

Track link clicks for flagged malicious and suspicious messages

type.inbound
and ml.attack_score().verdict in ("malicious", "suspicious", "unknown")

Track link clicks for flagged, non-benign messages (excluding VIPs)

type.inbound
and ml.attack_score().verdict not in ("benign", "graymail")
and not any($org_vips, .display_name =~ sender.display_name)

Information available in the Message List View and Message Details View pages include:

  • Count of clicks
  • Mailboxes that clicked
  • Time of each click
  • IP address and use agent
  • Original URL that was visited (even if the link was rewritten by another product or is a nested link) including details such as effective URL preview and error codes

Reach out to the Sublime team via Slack or email at [email protected] to learn more about participating in the beta!