Overview

Move to Spam is an Action that moves messages from the inbox to the spam or junk folder, depending on your email provider. For messages with calendar invites, the Action also removes associated calendar events from calendar.

Move to Spam is available for both Core and Enterprise users! Enterprise users often pair Move to Spam with a Warning Banner Action on Rules to automatically handle spam/graymail, while Core users often use Move to Spam to place potentially suspicious messages in an accessible "holding spot".

Add Move to Spam to Rules for automated blocking

1. Click "Detection Rules" or “Automations” in the left nav of your Dashboard
2. Click on the Rule you wish to add the action to, opening the detail view for this Rule
3. Click "Edit" or "Edit Metadata" in the top right of this detail view
4. Click the "Actions" dropdown and select your Move to Spam Action
5. Click "Save Rule"

Apply Move to Spam via API

1. Leverage our reviewMessageGroups API
2. Pass in move_to_spam in the actions parameter
3. Fill out the remaining required fields
4. Make your API call 💻

How Move to Spam works with calendar events

Any calendar events associated with a message are also removed when the Action is applied. When a message is restored, its associated calendar events are recreated as placeholder events.

These placeholder events direct the end user to the original invite for full details and RSVP, ensuring they always reference the most up-to-date event information.

Placeholder events do not include the original invitees or organizer. This prevents duplicate or outdated events from being sent to attendees or conflicting with changes made to the original meeting.